It can be tempting to jump on the latest craze and try something new. But that bright shiny object may not be the answer you’re looking for.
In fact, you can be more successful in your fundraising and communications if you use methods that have been around for awhile. Here’s how.
Give your donors the personal touch
We have lots of different ways to communicate with donors, many of them electronic. Electronic communication is great because you can get a message out to many people in an instant.
But technology isn’t always our friend. Often these electronic messages don’t sound like they’re coming from a human.
Hardly anyone writes personal letters anymore but imagine your donors’ surprise when they receive a personal, handwritten thank you note from you. Delight Donors and Volunteers With Hand-Written Thank You Notes
Another more personal way to communicate is to give your donors a call to say thank you. Thank You Calls as a Donor Retention Tool: 6 Steps to Success
In this age of automation, we need to be more personal.
Make retention and relationship building part of your fundraising plan
Most nonprofit organizations rely on fundraising for the bulk of their revenue. It’s not easy to raise money, especially if you spend more time focusing on finding new donors than keeping the ones you already have.
You might think you can take a break after a big fundraising campaign, but your work has just begun. Thank your donors right away and continue to stay in touch throughout the year with donor-centered newsletters and other updates.
If you keep churning through donors and have a high attrition rate, you need to do a better job of building relationships. It’s not hard, but you have to work at it. This link includes a quick way for you to figure out your donor retention rate A Guide to Donor Retention, and here are a few ways to build relationships with your donors throughout the year. How Are You Building Relationships?
Your new donors are closer than you think
Of course, you’ll need new donors. You’ll have more success if you reach out to people who already know you. Potential donors are your newsletter subscribers, social media followers, event attendees, friends of board members, and volunteers.
You can cultivate these supporters by communicating regularly and showing how you are making a difference for the people you serve. If you do it well, you should have a good chance of getting them to donate.
Unfortunately, not everyone is interested in your organization. That’s why buying lists is not the best way to fundraise. Find people who will be drawn to your cause.
It’s also not enough to find people with money(forget about trying to woo Bill Gates). If you want more major donors, work with your board and other donors. Connections always help.
Again, it comes down to good old-fashioned relationship building, something most organizations need to improve.
So, beware of bright shiny objects and focus on more personal communication and building relationships.