Wow, this summer is flying by. September will be here before you know it. I know that may be hard to believe since many of us have been suffering through record-breaking temperatures, especially in areas where it’s usually not that hot, such as parts of Europe and the Pacific Northwest.
Despite all this, now is a good time to start planning your year-end fundraising campaign. If you’re behind in your revenue goals, you may even want to launch it earlier. Our current state of uncertainty makes it more important to plan ahead.
I’ve put together a checklist to help you get started. You can also use this for fundraising campaigns at other times of the year.
How much money do you need to raise?
You may have already set a goal for your year-end campaign in your 2022 fundraising plan (at least I hope you did) and maybe that has changed.
You must determine how much money you need to raise before you start your campaign, and raising as much as we can is not a goal.
Do you have a plan?
Put together a plan for your campaign that includes a timeline, task list, and the different channels you’ll use. Make it as detailed as possible.
When do you want to launch your appeal? Plan on everything taking longer than you think it will, so earlier is better. Keep in mind you’ll be competing with many other organizations who are doing appeals.
I strongly encourage you to mail an appeal letter. Direct mail appeals are more successful. You can also send an email appeal and follow up with email, as well (more on that in future posts).
Maybe you want to send your appeal letters the first week in November. Maybe it’s better to send them out in October. Whenever it is, make your goal to have the letters done at least a week before that.
Also, how are you mailing your appeal? Do you use a mail house or get staff and volunteers together to stuff envelopes? Either way, plan ahead, so you’re not scrambling at the last minute.
Do you have a good story and photo to share?
If you’ve been using the same boring, generic appeal letter template for the last few years, stop. You need a new one. Your appeal must address the current situations, which I know are always changing.
A good way to start is to create an engaging story for your appeal. How are the pandemic, systemic racism, and economic challenges impacting your clients/community right now? Focus on them, not your organization. This year is different than last year, which was different than 2020, but not the same as pre-pandemic times. This is why you need new stories.
You’ll want some good photos for your letter and donation page, too. Quotes from clients will also enhance your appeal.
How can your donors help you make a difference?
Your appeal letter should focus on a need and let your donors know how they can help you make a difference. You might want to start by creating a brief and an outline.
You may be seeing more people at your food pantry because of rising food costs. Maybe your clients are struggling to find affordable housing.
You can also highlight some of the accomplishments you’ve made recently and state what you would like to do in the coming year, although these are usually more appropriate for a newsletter or annual report. One way to frame this is to describe a situation where students are falling behind in school. You can mention the success of your tutoring program and the need to keep that going and serve more students.
Remember to focus on your clients/community and don’t brag about your organization.
Are your mailing lists in good shape?
Make sure your mailing lists are up-to-date. Check for duplicate addresses and typos. Your donors don’t want to receive three letters at the same time or have their names misspelled. Take a little time to do some data hygiene. Give your email list some attention, too.
Also, now is a good time to segment your mailing lists – current donors, monthly donors, lapsed donors, event attendees, etc. This is so important. Your current donors are your best source of donations. You should have more success if you can personalize your appeal letters. You can also ask donors to upgrade their gifts (more on this to come).
Do you have enough letterhead, envelopes, and stamps?
Don’t wait until September or October to check your supply of letterhead and envelopes. Make sure you have enough. Perhaps you want to produce a special outer envelope. You may also want to create some thank you cards.
We’re still dealing with paper shortages and may be for a while, so plan ahead!
Even though many people donate online, you want to make it easy for donors who prefer to mail a check. Include a pledge envelope or a return envelope and a preprinted form with the donor’s contact information and the amount of their last gift.
Stamps are more personal, so you might want to find some nice ones to use.
Is it easy to donate online?
Be sure your donation page is user-friendly and consistent with your other fundraising materials. Highlight your year-end appeal on your homepage and include a prominent Donate Now button.
One way to ensure a good experience is to have someone on your staff or, even better, someone outside of your organization make a donation on your website. If they want to tear their hair out, you have some work to do.
Do you offer a monthly or recurring giving option?
I’m a huge fan of monthly giving. It’s a win-win for your organization. You can raise more money, boost your retention rate, receive a steady stream of revenue, and allow your donors to spread out their gifts.
If you don’t have a monthly giving program or you have a small one, don’t wait any longer to start one or grow the one you have.
Do you want to find a major funder who will give a matching gift?
One way to raise additional revenue is to find a major funder to match a portion or all of what you raise in your year-end appeal. If you want to go down this route, now would be a good time to reach out to these potential funders.
How will you thank your donors?
Spend as much time on your thank you letter/note as you do on your appeal letter and write them at the same time. You need to thank your donors, and thank them well, as soon as you receive their gifts, so have a thank you letter/note ready to go.
Handwritten notes and phone calls are much better than a preprinted letter. Create or buy some thank you cards (see above) and start recruiting board members and volunteers to make thank you calls or write notes.
How will you keep up with your donor communication?
Even though you’ll be busy with your appeal, you want to ramp up your donor communication this fall. Keep engaging your donors and other supporters (who may become donors) by sharing updates and gratitude. Pour on the appreciation!
Send at least one warm-up letter or email. You could create a thank you video or a video that gives a behind-the-scenes look at your organization right now. Just don’t disappear until appeal time.
Don’t let stories about donors giving less scare you. Some donors may not give as much or at all, but others will give more. They won’t give anything if you don’t ask.
There’s still plenty of time to go to the beach and get ice cream, but right now find an air-conditioned space and start planning your year-end campaign.
Best of luck!