As you work on your nonprofit messages, remember the word why. Why, you ask? Because a lot of nonprofit communication doesn’t focus on why something is important. There’s usually a lot of what and how, but not much why.
The typical fundraising letter and newsletter article rambles on about accomplishments without explaining why something matters. Some organizations also like to pour on the statistics. These numbers don’t mean much without more information.
You need to dig deep into why something is important. Imagine you’re a four-year-old who keeps asking, “But why?” over and over again.
Why is what you do important?
Here’s something you might see in a newsletter or impact report.
We expanded our tutoring program to four more high schools.
Okay, but why is that important?
To serve more students.
That’s good, but why is that important?
After six months of weekly tutoring sessions, 85% of the students in our program have improved their math skills, as well as their grades. Many of these students fell behind during remote learning and are still struggling to catch up.
There you go. Tell your donors about the impact you’re making. This is especially important during this time of economic uncertainty. You want to emphasize the importance of your work.
Why should someone donate to your organization?
Do your appeals focus on why it’s important to donate to your organization? Instead of saying something generic like please donate to our year-end appeal, tell a story emphasizing why someone should donate to your nonprofit.
Jason, a 10th grader at Porter High School, can’t stand algebra. It just doesn’t make sense to him. He’s always had trouble with math and fell behind during remote learning. He was still struggling to catch up and afraid he’d have to take that horrible class again.
Then Jason started weekly tutoring sessions with Brian, a volunteer tutor. It was difficult at first, but thanks to Brian’s patience and guidance, Jason got a B on his last test.
Many other students fell behind during remote learning and could use a tutor. After six months of weekly tutoring sessions, 85% of the students in our program have improved their math skills. With your help, we can expand our program to serve more students in more schools.
Again, focus on why.
Why is your donor’s gift valuable?
When you thank your donors, do you tell them why their gift is valuable? Give a specific example.
Thank you so much for your generous gift of $50. This will help cover the expenses of our one-to-one weekly tutoring sessions. After six months of these tutoring sessions, 85% of the students in our program have improved their math skills. This is crucial since many of these students fell behind during remote learning and are still struggling to catch up.
It’s all about the why.
Why are you sharing this information?
When you write a newsletter article or something for an impact report, why are you including that information? Will this be something of interest to your donors? If it’s focused too much on your organization and sounds like you’re bragging, then probably not.
Your donors want information that lets them know how they’re helping you make a difference and why that’s important. Sharing stories is a great way to do that.
Why do you appreciate your donors?
Finally, do your donors know why you appreciate them? You need to tell them this again and again.
Thank you so much for doing your part in helping high school students boost their math skills. We couldn’t do this without you.
Always remember to focus on why.

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